cv995 Terms and Conditions

1.1 Scope of Services

cv995 provides online casino games, sports betting, live dealer games, and other gaming services for players in Bangladesh. All services available on our platform are covered by these Terms.

1.2 Age Requirement

Only individuals aged 21 or older may register and use cv995. Age verification is mandatory when opening an account. Use by minors is strictly prohibited, and any such account will be closed immediately.

2.1 Registration Requirements

To open an account at cv995, the following conditions must be met:

• You must be 21 years of age or older.
• You must provide accurate and complete information.
• Each person may operate only one account.
• It is your responsibility to keep your account information current and accurate at all times.
• Opening multiple accounts from the same person, household, device, or IP address is prohibited.

2.2 Identity Verification (KYC)

cv995 reserves the right to verify your identity at any time. A national ID card, passport, or other documents may be requested for verification. If the required documents are not provided in time, the account may be suspended temporarily or permanently.

2.3 Account Security

Keep your account login details (username and password) completely confidential. You should not share this information with anyone. You are responsible for all activity carried out on your account. If you suspect unauthorized access, notify our support team immediately.

2.4 Account Closure and Suspension

cv995 reserves the right to close or suspend an account for any of the following reasons:

• Violation of the Terms.
• Evidence of fraudulent or dishonest activity.
• Suspicion of money laundering.
• Registration using false information.
• Evidence of operating multiple accounts.

3.1 Deposit Rules

The following rules apply to depositing funds at cv995:

• The minimum deposit amount is ৳300.
• Accepted payment methods: bKash, Nagad, and Rocket.
• Deposited funds will only be credited to the account after the transaction has been successfully processed.
• Deposits through third parties or on behalf of someone else are prohibited — the depositor and account holder must be the same person.
• Additional information may be requested to verify unusual transactions.

3.2 Withdrawal Rules

The following policies apply to withdrawing funds from an account:

• The minimum withdrawal amount is ৳500.
• Withdrawal requests generally take between 15 minutes and 2 hours to process.
• Withdrawals can only be made to the same payment method used for the deposit.
• If identity verification has not been completed before a withdrawal request, it may be held.
• Wagering requirements must be met before bonus funds can be withdrawn.

4.1 Welcome Bonus

New players can receive a 150% bonus on their first deposit at cv995, up to a maximum of ৳10,000. For example: if you deposit ৳1,000 you will receive a ৳1,500 bonus and your total balance will be ৳2,500. If you deposit ৳14,000 or more, you will receive the maximum bonus of ৳10,000 and your total balance will be ৳24,000.

4.2 Wagering Requirements

To withdraw bonus funds, a wagering requirement of 10 (ten) times must be met. Wagering is calculated on the bonus amount only, not on the deposit plus bonus combined. For example: a ৳1,500 bonus × 10 = ৳15,000 in wagers must be placed before bonus winnings can be withdrawn.

4.3 General Bonus Rules

• Each bonus offer has its own specific terms, which are shown at the time the offer is claimed.
• A bonus may only be used once and is non-transferable.
• Claiming the same bonus from multiple accounts is prohibited.
• If fraudulent use of a bonus is proven, the bonus and any related winnings will be forfeited.
• cv995 reserves the right to change or cancel any bonus offer at any time.

5.1 General Betting Rules

All bets placed at cv995 are considered final. All players must comply with the following:

• Bets affected by a technical error may be voided subject to review.
• cv995 reserves the right to correct any incorrect odds or amounts displayed as a result of a system error.
• If opposing bets on the same game (arbitrage) are detected, the bets in question will be voided.
• To ensure fair play, we regularly review game logs and transaction history.

5.2 Sports Betting

cv995 offers betting on cricket, football, kabaddi, and various other sports. The following rules apply to sports betting:

• If an event is cancelled or abandoned, the stake for that bet will be refunded.
• In-play bets that are delayed or suspended will be settled at cv995's discretion.
• Bets connected to match-fixing or any other dishonest activity will be voided immediately.

5.3 Casino Games

cv995's casino games are powered by reputable software providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, and NetEnt. The outcome of all games is determined by a certified Random Number Generator (RNG).

6.1 VIP Tiers

cv995's VIP program has three tiers — Bronze, Silver, and Gold. Players can move up to higher tiers through regular play.

• Bronze: Up to 0.4% cashback per week.
• Silver: Up to 0.8% cashback per week.
• Gold: Up to 1.2% cashback per week.

6.2 VIP Benefit Conditions

VIP benefits are personal and non-transferable. Cashback is paid on a weekly basis and the amount may vary depending on activity. cv995 reserves the right to change VIP terms or suspend the program at its discretion.

7.1 Responsible Gaming

cv995 believes in responsible gaming. We encourage our players to set their own limits. Gaming should be a form of entertainment, not a means of solving financial problems.

7.2 Prohibited Activities

The following are strictly prohibited:

• Money laundering or using funds from illegal sources.
• Opening multiple accounts to claim bonus benefits.
• Using software or automation tools to play games.
• Any attempt to influence the outcome of a game.
• Threatening or harassing other players.
• Operating an account under a false identity.

7.3 Self-Exclusion

Players experiencing gaming problems can request to have their account suspended temporarily or for an extended period. Please contact our support team to do so. For more details, visit our Responsible Gaming page.

8.1 Use of Personal Information

The personal information you provide is used solely for account management, identity verification, payment processing, and customer support. We use SSL encryption technology to keep your information secure.

8.2 Cookies and Tracking

cv995 uses cookies to improve website functionality and review user experience. By using the website, you are considered to have agreed to the cookies policy. For more details, visit our Privacy Policy page.

9.1 Ownership

All content on the cv995 platform — logos, trademarks, graphics, text, software, and designs — is protected as the intellectual property of cv995. Reusing, copying, or distributing this content without prior permission is strictly prohibited.

9.2 Third-Party Content

Game software used on the platform is the intellectual property of the respective providers. cv995 operates these games solely as a licensed distributor.

10.1 Limitation of Liability

cv995 is not liable for the following:

• Loss of a game or bet due to internet disconnection.
• Losses resulting from unauthorized access to an account by an unauthorized third party.
• Losses resulting from the user's own negligence or breach of the Terms.
• Service interruptions caused by force majeure (circumstances beyond our control).

10.2 Dispute Resolution Process

For any dispute or complaint, please contact our customer support team first. We always aim to resolve issues through friendly discussion. You can reach us via live chat 24/7 or by email at [email protected].

11.1 Right to Make Changes

cv995 reserves the right to change, amend, or update any part of these Terms at any time. Updated Terms take effect from the date they are published. Continued use of the platform after any changes will be taken as your acceptance of the revised Terms.

11.2 Notice of Changes

For significant changes, cv995 will post a notice on the website and may inform users via their registered email. However, it is the user's own responsibility to regularly check the latest version of the Terms.

11.3 Incomplete or Voidable Clauses

If any clause of these terms and conditions is found to be invalid or illegal under applicable law, that clause will be removed and all remaining clauses will continue in full force and effect.